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Operational Areas of Expertise

Organization Mgmt.

  • Provide direct support to executive Sr. Staff

  • Customer Relationship Management (CRM)

  • Maintain work intake and in-flight pipeline

  • Management of mergers, acquisitions

  • Environmental assessments and solutions

  • Rightsizing Organizations

  • Financial Lifecycle Management

  • Change Review Board Oversight

  • High-Level Negotiation & Conflict Management

  • System Software Selection, Initiation and Supplier Management

Performance Mgmt.

  • Portfolio Optimization & Balance (Establish Milestones and Schedules)

  • Investment Prioritization (identifying the right projects)

  • justify and measure the financial benefits of IT applications

  • Benefit Realization / Value Management (Metrics)

  • Investment Balance and Optimization

  • Continuous improvement & Quality Assurance

  • Maturity Bench-marking

  • Performance Process Modeling

Vision/Strategy Mgmt.

  • Strategy Planning, Assessment Alignment

  • Roadmap planning

  • Component Inv.estment Selection (Align Org strategy to Business KPI's)

  • Manage multiple Enterprise Strategic Programs with oversight over the program and project teams

  • Managing large scale global implementation programs across multiple BU and sites

 

 

 

 

Risk Mgmt.

  • Management/Business Plan

  • Data quality Assessment

  • Probability and impact Assessment

  • Categorization

  • Urgency Assessment

  • Impact Assessement of Interdependencies

  • Quantitative Analysis

  • Occurrence & Mitagation

Communication Mgmt.

  • C-Level Interface & Presentation

  • Champion & Spokesperson

  • Evangelist / Consensus Building

  • Performance Dashboard Reporting

  • Internal intranet/website

  • Community Lunch-N-Learn's

Application Portfolio Mgmt.

  • Justify and Measure Financial Benefits

  • Application Cost Comparison

  • Application Lifespan Performance

  

Program Portfolio Mgmt.

  • PPM Architecture (Operational Modeling)

  • EPMO & PMO Implementation

  • PPM/PMO Governance and Methodology

  • Application Portfolio Management (APM) 

  • Project Initiation

  • Investment Management

  • Demand Management (Pipeline In-flight/Future)

  • Resource Capacity Management (technology/talent pool/utilization)

  • Financial Management

  

Governance Mgmt.

  • Charter

  • Roadmap

  • Component Optimization

  • Weighted rankings and scoring

  • Capability and Capacity Analysis

  • Quantitative and Qualitative Analysis

  • Authorization

  • Oversight and Alignment

Standardization Mgmt.

  • PPM:

    • Project/Program Life-Cycle (PMLC)

    • Work Intake and Pipeline

  • APM​:

    • ​Application Financial Benefit Analysis

  • Six Sigma:

    • DMAIC - Define Measure, Analyze, Improve, Control

    • DFSS - Design for Six Sigma

    • PDCA - Plan, Do, Check, ACT

  • ISO:

    • 9000 Quality Management

    • 14000 Environment Management

    • 27001 Informational Security

    • 31000  Risk Management

Change Mgmt.

Organizational Change Mangement

  • Lean Six Sigma

  • Kotter's 8 Steps

  • Preparing organizations for change -(assessing behavioral/cultural readiness, impacts, develop shared vision, business case, and execution plan).

  • Stakeholder Management

  • ADKAR

    • Awareness - anticipate changing business needs, able to eablish of the need for change.

    • Desire - Gain buy-in particapation to support change.

    • Knowledge - how to conduct transformational change.

    • Ability - to implement desired skills & behaviors

    • Reinforcement - Able to anchor and sustain desired transformational change.

Leadership

  • Establish and articulate a vision, set goals, develops and execute strategies and track and measure results

  • Fosters a strong performance culture; continually assess engagement levels and devises actionable retention plans

  • Manages and leads 3rd party, contractor or offshore team members

  • Establishes standards and best practices for design and development of BI solutions – ensures monitors and controls are in place to drive adherence

  

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